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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: managerial influence
- This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave their manager...
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- 2007-11-13 22:16:19 - Five days to more effective inventory management
- The litany of headaches related to the implementation and on-going care-and-feeding of enterprise-based inventory management applications (upgrading, downtime, maintenance, hardware obsolescence, and so on) is long. These implementation issues are enough make the savviest of companies want to engage in anything but another supply chain or inventory management software implementation.For thi...
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- 2007-11-13 22:16:19 - The top six reasons to buy rather than build an inventory management solution
- Is building your own inventory management solution really your best bet?The issues that companies face when they decide to build a solution in house are numerous: Scarce development resources, project cost overruns, delivery delays, unexpected technical issues, long-term maintenance issues.For these reasons, you should consider purchasing hosted, flexible, "out-of-the-box" vendor man...
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- 2007-11-13 22:16:19 - The significance of the mundane
- This article begins with a tip of the hat to a scholarly publication called the Journal of Mundane Behavior. Unlike other publications, which herald important issues, this one trumpets everyday, but rarely noticed, behaviors. It sees what the rest of us overlook because that stuff is so, well, mundane (my dictionary defines 'mundane' as being ordinary or common).For example, I just read an ...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: job security in todays workplace
- This article, Job Security in Today's Workplace, is part of AlphaMeasure's compilation, Tales from the Corporate Frontlines. It tells the story of a manager who decides to look for ways to bolster the morale in his company when it crashes after an extensive layoff.Anonymous SubmissionI've worked for the same company for ten years now. At the end of last year, we reorganized, a...
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- 2007-11-13 22:16:19 - Technology & communication
- A study a couple of years ago found that 63% of executives were making fewer business trips because of technology.Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings, according to the Accountemps study.If you're a manager who's spending less time with a suitcase and more with a mouse, you'll want to pay attentio...
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- 2007-11-13 22:16:19 - The top 10 things they don?t teach you in business school
- Here are 10 subjects that academia should be teaching their students in business school:1. Generate revenue for your companyWhat academia doesn't teach you is that the real purpose organizations hire you is to generate revenue. Pure and simple. How do you do that? Look around and ask yourself, how can I increase productivity, efficiency, effectiveness and profitability in my area of ...
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- 2007-11-13 22:16:19 - Project management 101
- Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company's ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope of project management is taken care of by an individual project manager.Definition of a Proj...
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- 2007-11-13 22:16:19 - Problem solving
- When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. These reviews and changes are costly in terms of time and effort which emphasizes the need for rigid scrutiny during the initial problem definition to avoid wasted time and effort. Once ...
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- 2007-11-13 22:16:19 - Communication mix-up
- My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease. One staff member, much to Delia's horror, outright refused and resigned her teaching position at the school. Delia pleaded with her, telling her how valuable a teacher she was, how par...
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- 2007-11-13 22:16:19 - The top 5 signals that your business is running you
- Starting your own business is a great undertaking but running the day-to-day aspects of your business is the true challenge you will face as an entrepreneur. Do you find that the business you started to suit your lifestyle somehow taken over your life and home? If this sounds familiar, then your business is running you. Learn how to run your business again with these top five warning signs and hel...
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- 2007-11-13 22:16:19 - Stop going to meetings - 10 questions to ask before attending a meeting - get more productive
- We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation.What is the agenda of the meeting? Don't attend a meeting without a clear agenda otherwise you are wasting time. Don't ever schedule a meeting unless you make it clear to your attendees what the purpose, timeframe and outco...
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- 2007-11-13 22:16:19 - Make a difference - sweat the small stuff first
- My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet there are some guiding principles which, like Giuliani did for New York, that make a difference on a smaller scale. Guiding principles which make a huge, possibly unseen difference to your customers and no less so to your employees.I'd li...
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- 2007-11-13 22:16:19 - Do customers like the feel of your organization?
- In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work within a system or group are inherently connected at a level that goes beyond words. This realm of connection, which is largely spiritual or unconscious, may or may not be familiar to the more business minded person so I will take some time ...
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- 2007-11-13 22:16:19 - Communicating when a crisis strikes
- How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.The crisis occurred when hackers attacked its system at the same time that the company was upgrading ...
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- 2007-11-13 22:16:19 - Creativity and innovation - large firms versus small firms
- There is a pervasive assumption that small firms are more creative and innovative than larger firms. That is, they identify problems and generate ideas (creativity) and idea select, develop and commercialise (innovate) those ideas to a greater degree than larger firms. However, there is a large degree of untruth to this assumption:a) Small firms suffer from a different set of problems than ...
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- 2007-11-13 22:16:19 - Two critical success factors in an itil implementation
- Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very important factors well in advance.? The first factor is to have dedicated, trained and committed process owners.If you want to have a successful Incident Management process which is under continuous improvement, you...
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- 2007-11-13 22:16:19 - Organizational culture and creative blocks ? the similarities
- Few Decision makers see the link between between creativity and innovation management, as performed by MBA's in firms, and creative endeavours such as screenwriting. In fact, there are very strong linkages.The problems that prevent individuals coming up with ideas, writing and then commercialising their screenplays are the very same as the problems that firms face when they attempt to motiv...
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- 2007-11-13 22:16:19 - The leadership alignment model
- Some time ago we had the privilege of working with a major UK government department to help them redefine leadership and to reappraise how they develop and encourage leaders. Faced with considerable challenges by the environment in which they operate and by their political masters, this department has decided that leadership is one of the keys to the achievement of the vision laid down by its chie...
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- 2007-11-13 22:16:19 - 5 ways of increasing business profits
- The economy may finally be turning around and showing signs of a rebound. Interest rates have begun to rise and the stock market is recovering from the lows it experienced in the last couple of years. Is your business ready to take advantage of these improving times? Can you translate these improvements into increased profits? You can. Read on?Wouldn't you like to see your profits increase?...
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- 2007-11-13 22:16:19 - Eliminate performance anxiety forever
- You've had many years of training in your craft as a performer, singer, actor etc. but if you still feel haunted by the ravages of Performance Anxiety your career may be in serious jeopardy.Performance Anxiety, that familiar nemesis to all performers is often experienced as some or all the following physical experiences: anxiety, tremor, loss of focus, poor concentration, tension, stammerin...
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- 2007-11-13 22:16:19 - Dialogue vs. discussion
- Have you ever sat in a meeting where everyone is busy giving their point of view and trying to prove why they are right? Where no one is actually listening or trying to understand other individuals' points of view. The alternative meeting format is where everyone listens to and agrees with the meeting leader. No one contributes or adds ideas, they are just compliant.In my experience most me...
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- 2007-11-13 22:16:19 - The myth of the management team
- Every business has problems. That is why the average life span of a large industrial company is 40 years. Some are learning disabilities where companies are not prepared to learn from their mistakes. They insist on doing the same thing every time. Even when problems occur no one examines the cause of the problem. The problem is an embarrassment that should be swept under the rug and forgotten rath...
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- 2007-11-13 22:16:19 - Let the professionals help you out - outsource
- As your website grows in terms of attracting more footfalls, generating more business, and providing more content; it will demand more time and attention from you to continue performing. As a businessperson, it is advisable that you concentrate on your core competency, which is the reason why you created the website in the first place.It would be a strain on your time to continuously work o...
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- 2007-11-13 22:16:19 - Survival of the fittest: the road to human extinction
- I was watching a TV program some months ago about a biologist working in Central America who was dedicated to protecting the panther species from extinction. During the program I heard him make a comment that upon reflection I found had embedded in it seeds of wisdom that not even he was aware of.The comment went something like this (of course I'm only paraphrasing what he said): "As the po...
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- 2007-11-13 22:16:19 - Feedback - make it descriptive
- Have you ever heard yourself say to a team member - "You're really great" - "You're a star" - I think you're brilliant" - "You're doing a great job!"It's got to be a plus point that you're giving Confirming Feedback and there's nothing intrinsically wrong with any of the statements above; however, they could be better. There is also the danger that these statements could come across as a bi...
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- 2007-11-13 22:16:19 - Three ways to transmit loud and clear
- The heart of a fool is in his mouth, but the mouth of a wise man is in his heart. --Benjamin FranklinHow often have you said something that you thought was perfectly clear, only to find out later that the receiver had taken it in exactly the wrong way? A boss's ability to communicate well with direct reports depends on the capacity to transmit meaning between people through the use of words...
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- 2007-11-13 22:16:19 - Score the rainbows pot of gold: become the boss that no one wants to leave
- Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations. Peter DruckerLadies and gentlemen, the captain has turned on the seat belt sign. Please return to your seats and make sure your seatbelt is fastened tightly around you. We are encountering some unexpected turbulenc...
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- 2007-11-13 22:16:19 - Resolve differences
- Resolving conflict doesn't come easily to too many people. Most of us want harmonious relationships and smooth interpersonal interactions. However, we know that disagreements and conflicts are part of any dynamic organization. They arise because people care about their jobs and want to produce good results. Conflict is not always negative, however. Sometimes it should be encouraged when discussion...
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- 2007-11-13 22:16:19 - Make them glad youre their boss
- Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there is something to be built. --Carl JungPeople won't leave if they're glad you're their boss. They will want to stay with a boss that does what it takes to create a culture that capitalizes on each individual's strength. However, bosses often don't ...
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